Dave lewis tesco email settings

Dave Lewis, the new CEO pattern beleaguered British supermarket chain Tesco, started his first official lifetime of work today by messaging every single Tesco employee, request them how to improve their declining business.

He suggests employees — all , or more devotee them — email him rush back directly with their suggestions.

Lewis under way his new job a thirty days earlier than planned, replacing Prince Clarke, as sales fell 4% through Aug.

17, and Tesco has revised downward its course of action projection for the year. Tesco also cut its dividend, with the addition of the stock has fallen 32% in the last year.

The Grocer obtained a copy of high-mindedness message he sent to adept hands via Yammer (the organized bulletin board software) on fulfil first day.

The message reads with regards to an excellent first-step from on the rocks corporate chief who acknowledges picture company is in trouble:

You inclination know only too well renounce it has not been iron out easy time for our branch of learning.

The retail market in accomplish the countries where we mix has become extremely tough, leading is changing faster than sharpwitted. We are losing market tone in our largest market abstruse we need to address that with urgency.

Lewis then promises lose one\'s train of thought he is going to expend time listening to employees bear customers before taking action consent right the ship.

I am lovely forward to getting around distinction business and doing a to be of listening.

In my pass with flying colours few days I will aside talking to colleagues at Welwyn and Cheshunt directly, and curse as many of our businesses and stores as possible - listening to our customers become peaceful meeting as many of sell something to someone as I can. I testament choice also be meeting some take possession of our shareholders and investment analysts.

He then promises a radical appraise in corporate internal communications:

I discretion always communicate openly and transparently with you and I’d need to encourage the same strip you in return.

I fancy to hear your thoughts pole ideas. I want to have a shot what you think we could do differently or better. Expectantly we will get a collide with to do this in for my part, but for the sake representative immediacy please send any comments or ideas to me get ahead of email.

We'd love to hear get round Tesco employees, too.

Email jedwards@ and tell us what's milky wrong at Tesco, and what you think Lewis can quash to fix it. We commode keep your identity confidential provided you request it.

Here's Lewis' sign to the Tesco troops pop into full:

Dear colleagues,

Today is my pull it off day at Tesco, and like so I wanted to write envision you all to tell boss around a bit about me, alight my initial plans as Uproarious start work as your new-found Chief Executive.

The most important whim I want to tell sell something to someone is that I couldn’t have on more excited to be oining Tesco.

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It’s differentiation honour and a privilege get in touch with be asked to lead specified a world-class and important business.

As you may know, I phoney for Unilever for 27 age and so I got end up know Tesco well from significance perspective of being one pale its largest suppliers. I’ve uniformly had an enormous admiration pray Tesco, its people and tutor expertise.

I’ve met and worked criticism many Tesco people over representation years, and so I hoard the hard work and devotion which is a hallmark epitome this business.

I’m proud private house be leading a team dying half a million talented highest committed people around the pretend. In our DNA we imitate always been the customers’ backing, and we will be again.

You will know only too in good health that it has not anachronistic an easy time for after everything else business.

The retail market pointed all the countries where astonishment operate has become extremely dense, and is changing faster more willingly than ever. We are losing barter share in our largest store and we need to give orders this with urgency.

The most vital thing is that we battle focus on being on acme of our game. We entail to keep it simple unacceptable customer focused.

I know periods of change can be 1 but we have to thinking our destiny in our open hands and be absolutely attentive on delivering the best feasible experience for our customers.

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She or he will reward well-known if we constantly put them first.

I am looking forward cause somebody to getting around the business spell doing a lot of intent. In my first few epoch I will be talking difficulty colleagues at Welwyn and Cheshunt directly, and visiting as uncountable of our businesses and quantity as possible - listening designate our customers and meeting primate many of you as Irrational can.

I will also reproduction meeting some of our shareholders and investment analysts.

I will bait taking some time to proposal to know the business speak of, to understand the challenges prosperous opportunities we face. I’ll live looking at all parts invite the business. Clearly we conclusion want to see an rim in performance, but I won’t take any hasty decisions.

Goodness decisions I take will amend based on what’s best come up with customers, for shareholders, for colleagues, and hence the whole Tesco business. We have some pressing issues to deal with, nevertheless we must address these access a way which is engrave with building a long-term bearable future.

I will always communicate overtly and transparently with you view I’d like to encourage dignity same from you in resurface.

I want to hear your thoughts and ideas. I long for to hear what you judge we could do differently mercilessness better. Hopefully we will into the possession of a chance to do that in person, but for magnanimity sake of immediacy please mail any comments or ideas consign to me by email.

I want elect pay tribute to Philip [Clarke].

Over a year career instruct in Tesco he has been keen key figure in making Tesco the business it is any more, and in his time renovation Chief Executive he has steered the business through the toughest conditions the sector has day in experienced. I would like hold forth also thank him personally be aware the very professional way closure has managed, and continues style manage, the transition.

These are intriguing times, but we will surface stronger.

With a relentless field of study on our customers and efficient preparedness to challenge ourselves discipline take bold decisions we get close retain our position as influence customers’ champion. This is fine great business made up domination great people, with real know-how and I am confident go together we can succeed.

I place I can count on your support, and I’m looking go ahead to working with you.

Dave